Hard conversations
Saying no to extra work
Your team lead asks you to take on a weekend project. Say no while protecting the relationship.
Free to start. Luzzy is for adults (18+); you will confirm that once.
What you will practise
Your goal
Decline clearly, explain briefly, and offer an alternative you can live with.
Scored on
- Clarity
- Confidence
- Warmth and rapport
- Reaching your goal
A short example
Olivia
Could you also take over the Friday report? It's just a few hours.
You
I can't add that this week without dropping the client review. Which should come first?
Olivia
Hmm, fair point. Let me think about it.
Your conversation is never scripted: the partner answers what you actually say. This only shows the flavour.
Your practice partner
Olivia AI
Your team lead
An AI plays this person and says so if you ask.
Practise in
- English
- Cantonese
- Mandarin
- Japanese
After the conversation
You get a score, a review of the transcript and specific suggestions that quote your own words.